Refund policy

Returns 

Due to the nature of individually sourced diamonds, all sales are considered final unless otherwise stated in writing. We encourage clients to review all details carefully before confirming a purchase.

Damages & Order Issues

At Delilah Olivia, every piece is carefully inspected prior to shipment to ensure it meets our quality standards.
We kindly ask that you review your order upon receipt. If you believe your item is defective, damaged, or if you have received an incorrect product, please contact us promptly so we may assess the matter and provide an appropriate resolution.
Our team is committed to ensuring your complete satisfaction and will handle any concerns with care and attention to detail.